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Customer Care

Thank you for stopping by! We appreciate your business, and we hope you find some things you like here.

All orders made on this website are subject to the following terms and conditions.

Shipping
Pounding Mill Press ships all items via first class mail through the United States Postal Service. We do our best to ship quickly; however, Pounding Mill Press is not responsible for any delays in delivery beyond our control. We will notify you within 3 business days if there is a problem with the product you have ordered or if there is a delay in delivery.

We charge fees based on purchase amount.
UNITED STATES: Up to $10, shipping and handling is $3. For all purchases from $10 to $25, shipping and handling is $5, and for purchases above $25, shipping and handling is $6.

INTERNATIONAL: Up to $10, shipping and handling is $4. For all purchases from $10 to $25, shipping and handling is $6, and for purchases above $25, shipping and handling is $7.

Payment
Online payments can be made via Paypal or credit card.

Returns and Exchanges
Defective or faulty items, still in new condition, will be replaced or refunded. Please email us if there is a problem with your product. Pounding Mill Press does not accept returns for any other reason, like changing your mind or deciding you just don't like stationery.

Contact
Please contact us at info at poundingmillpress for any questions or concerns.